Sociall Space Coffee
Date
Feb 28, 2022
Client Name
Sociall Listening Space
Background
I partnered with Sociall Space Coffee, a prominent café within Universitas Indonesia, to transform their digital presence. The project aimed to bridge the gap between their physical location and digital operations through a data-driven approach. Understanding their unique position within the university ecosystem, I developed a solution that would not only enhance customer engagement but also provide valuable insights for business growth.
Services
Developed a comprehensive digital ecosystem featuring a custom e-commerce solution with Power Invoice integration
Implemented advanced analytics dashboard for customer segmentation and behavior tracking
Built a robust customer loyalty program with points tracking and reward redemption
Created a content management system using Payload CMS for dynamic content updates
Engineered a high-performance website using NextJS App Router with server-side rendering
Result
Enhanced Customer Engagement
37% increase in repeat customer visits after loyalty program implementation
42% longer average session duration on the website
28% higher average order value from loyalty program members
Operational Excellence
Successfully processed 10,000+ customer transactions through Power Invoice
Reduced inventory management time by 25% through data-driven insights
Achieved 99.9% website uptime with NextJS implementation
Digital Growth
156% increase in organic search traffic from university-related queries
Analyzed data from 5,000+ unique student profiles across different faculties
